Datasuraksha In line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules, datasuraksha.com has appointed a Grievance Officer to handle concerns about personal data and this Website.
Grievance Officer
| Name | [Name of Grievance Officer] |
|---|---|
| Designation | Grievance Officer |
| info@datasuraksha.com | |
| Phone | [Phone number] |
| Address | datasuraksha.com Bengaluru |
| Working hours | Monday to Friday, 10:00–18:00 IST (except public holidays) |
How to raise a grievance
- Email the Grievance Officer with the subject “Grievance”.
- Include your name, contact details, a description of the issue, and any relevant dates or reference numbers.
- If your request is about your personal data (access, correction, erasure or withdrawal of consent), say so. We may ask you to verify your identity.
What happens next
- We will acknowledge your grievance within 48 hours.
- We aim to resolve it within 15 days, or within any shorter period required by law, and will keep you informed.
Escalation
If you are not satisfied with our response, you may file a complaint with the Data Protection Board of India under the DPDP Act, once you have used this grievance process.
See also: Privacy Policy